Privacy Policy
Last updated: August 30, 2026
Crispy Falafel operates this website. This page explains what personal information we collect, why we collect it, and what you can do about it.
Who we are
Crispy Falafel
2408 King George Blvd, Surrey, BC V4P 1H5
1558 Johnston Rd, White Rock, BC V4B 3Z8
Email: contact@crispyfalafel.ca
Phone: +1 604-385-2150
Website: https://www.crispyfalafel.ca
Information you give us
The franchise application form on this site asks for your name, email address, phone number, a message, and an optional document. We use that information only to reply to your enquiry and to assess a possible franchise partnership. We do not sell it and we do not share it with anyone outside our team.
If you email or phone us directly, we keep that correspondence so we can follow up.
Information collected automatically
Like most websites, ours records basic technical data when you visit: your IP address, browser type, the pages you open, and the site you arrived from. This helps us see which pages people use and spot problems.
We use Google Analytics and Google Ads to measure traffic and the performance of our advertising. These services set cookies in your browser. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Ordering and reservations
Online orders and table bookings are handled on partner platforms, not on this website. When you click an ordering button you leave crispyfalafel.ca and continue on that partner site, where their own privacy policy and payment handling apply. We never see or store your card details.
How long we keep information
Franchise enquiries are kept for as long as the enquiry is active and for a reasonable period afterwards in case you get back in touch. Analytics data is retained according to Google’s standard retention settings. Anything we no longer need is deleted.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to contact@crispyfalafel.ca and we will respond within 30 days. We handle personal information in line with British Columbia’s Personal Information Protection Act and Canada’s PIPEDA.
Security
This site runs over an encrypted HTTPS connection and access to enquiry data is limited to people who need it. No website can promise perfect security, but we take reasonable steps to protect what you send us.
Children
This website is not aimed at children and we do not knowingly collect information from anyone under 13.
Changes to this policy
If we change how we handle personal information we will update this page and change the date at the top.
Questions
Email contact@crispyfalafel.ca or call +1 604-385-2150.
